It’s Being You—

Every Time, Everywhere.

Hyper-Personalized Content
—Automatically, Instantly, and Intelligently

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Automate sending the perfect content to every person, precisely when they need it—based on real-time engagement, interests, behaviors, and timelines. Smart segmentation (Smartgroups) triggers highly relevant automations, ensuring each individual receives the right message at the right moment to move them forward.

Emotional, Dynamic Experiences with Advanced Branching Automation

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Touchpoints’ automation builder empowers businesses to craft dynamic, multimedia-rich pathways using complex branching, if/else logic, and multi-step workflows. Trigger individualized follow-ups or offers based on form responses, engagement level, video watch percentage, staff notes, or prior interactions—ensuring every customer receives a highly relevant, emotionally resonant experience tailored just for them.

Unified Across All Customer Touchpoints

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Unlike generic tools, Touchpoints automates branching and follow-ups not just online, but also for in-person, phone, and physical interactions—ensuring a seamless, unified customer experience at every stage. Touchpoints guarantees your brand’s expertise and personal touch are delivered consistently, everywhere your customers engage (Touchpoints).

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